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What do our customers really think of us

Posted on 09-12-2020



Here at Simply Hammocks, our centre focus is customer care. We strive to be not only a world-renowned company, but a world-renowned community and family. Below are some of our customer reviews on Trustpilot, go ahead, give them a read. If you fancy leaving one of your own, simply click HERE.

Beverly said -

“Can't praise Simply Hammocks enough. I had queries with the order - which were answered very quickly, and then had problems with the supply chain - which involved not only couriers but a shipping company. James and Greg got involved at all stages with all companies until I received the goods. Having received them we were so impressed. For a start the packaging is great - I think I will keep everything! Also, the quality of the actual products totally surprised me in a very happy way. We bought hammock chairs and a hammock which are FAB! If you are in any doubt, please don't be you will not be disappointed.”

MikeyMike said –

“Great service from Simply Hammocks. I gave them the dimensions of my frame and they recommended the right hammocks to choose from. I had a good choice and it arrived quickly and was good quality as well. Very pleased and have used it a few times in the summer.”

Sue said –

“My husband bought a hammock for me as my previous one broke just before my birthday. Due to lockdown ending and the company being really busy with the minimum number of staff we had a number of issues receiving the correct item. While this was a pain, the way it was dealt with by the company was excellent. The service was second to none, they couldn't do enough to ensure we got the right product in the end which, by the way, is an excellent hammock.”


Valerie said –

“Ordered a second hammock with micro rope fixings and hammock duly arrived with just one of the two micro ropes required for fixing to tree. Emailed Simply Hammocks requesting a replacement set, they came back to me to send them a photo of the items received almost immediately I had email confirmation of order dispatch with the replacement micro ropes. Great service with a smile. Thank you!”

Michele said -

“I have to say that Simply Hammocks have always been a pleasure to do business with, even in these circumstances we find ourselves in, Simply hammocks just keep pursuing their ever-friendly service. I would highly recommend Simply Hammocks. I have just ordered a Kingsize hammock chair, after having a Hammock and wooden stand for about three years now, I just had to add to my collection. I'm so pleased & I'm sure you will be, so go on place your order, you'll not be disappointed.”

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